PLATFORM FEATURES
One panel, everything you need
Details of every feature TapuGezgini ships for the real-estate sector. Each heading matches a card on the home page.
MESSAGING
Real-time with the customer, everyone on the same page
Inquiries from listings and projects collect into one inbox. Conversations belong to the organisation — sales-rep changes don't break the thread history.
Real-time chat
Message your customers instantly. If your connection drops, messages still arrive — nothing is lost.
Read receipts + typing indicator
See exactly when the customer read your message and when they're replying. Sets clear expectations on both sides.
Instant in-conversation search
Find any past message in seconds — Turkish-character-aware. No more scrolling months of history.
Attachments + edit window
Send contracts, images, PDFs. Edit a message you just sent within 5 minutes. Deleted messages leave a trace.
Visibility tiers
For each conversation pick the scope: participants-only, organisation-wide, or private internal team. Compliance role can read everything.
One-click deep link from email
Notification emails take you directly to the message that needs a reply. Links are secure and time-limited.
ACCESS & SECURITY
Team permissions + strong security
You decide what each team member can see and do. Multi-factor authentication, session management, and custom roles for enterprise-grade security.
52 permissions + 10 ready-to-use roles
Owner, admin, sales agent, viewer, compliance officer ready out of the box. One user can hold multiple roles — e.g. both 'agent' and 'compliance'.
Scope-aware permissions
Clear separation between 'edit my own listings' and 'edit any listing in the company'. No one accidentally reaches the wrong place.
Custom company roles
Clone a ready role, tune its permissions to your needs, assign to members. System-critical permissions can never be cloned — privilege escalation is impossible.
Two-step verification + backup codes
Mandatory for platform-staff roles, optional for others. Lost your phone? Use a single-use backup code.
Strong password policy
Minimum 12 characters; passwords from known breach lists are rejected; last 5 passwords cannot be reused.
Session management + attack protection
See every active device, revoke any with one click. Repeated failed attempts trigger automatic temporary lockout + alert.
MULTI-COMPANY
One account, multiple companies
The same user can be a member of multiple companies. Pick which company you're acting on per session; platform staff can manage any company when needed.
Individual user vs company member
Individuals get personal account pages. When they join a company, the management panel unlocks.
Cross-company access for platform staff
Platform admins can reach any company's panel when needed. Every write shows an 'editing as platform staff' badge.
Sub-company + merger support
Parent-company / sub-company structures and company mergers are supported. All data movement stays in the audit log.
MARKETING
Email + SMS + WhatsApp from one panel
All channels for reaching customers, plus visual flow automation. Per-user consent preferences — KVKK-compliant opt-in/opt-out.
Email campaigns
A/B testing, target audiences, open + click tracking. Bounced or complained addresses are auto-suppressed.
SMS
Bulk SMS via Turkish carriers. Delivery reports tracked; failed sends auto-retried.
WhatsApp Business
Send template messages, route incoming messages to the right rep, automatic tracking of the 24-hour conversation window.
Visual flow editor
Drag-and-drop welcome series, re-engagement, price-drop alerts. Pre-built templates included — no code required.
BILLING
E-invoice + payment tracking
GİB-compliant e-invoice issuance. Every cent's source and destination is transparent — refunds and chargebacks handled automatically.
Automatic e-invoice
For every payment, an e-invoice is issued, submitted to GİB, and delivered as PDF to the customer. No extra work for your accountant.
Two-phase credit reservation
Credits are reserved before an action, deducted on success, automatically refunded on failure. No credits are ever wasted.
3 payment providers + chargeback handling
Garanti BBVA primary; Iyzico + Stripe as fallbacks. Each provider's chargebacks are auto-processed with 90-day ratio risk monitoring.
Monthly statement + regulatory compliance
High-value transactions are auto-flagged against MASAK thresholds. Monthly tamper-proof statements generated automatically.
PROJECT
3D project showcase
Upload your project's 3D model; map blocks, units and points of interest onto their places in the model. Buyers explore interactively in their browser.
Compressed 3D model support
Large models (big construction projects) are uploaded in an optimised format. Customers see them ~70% faster.
Block mapping
Pick a block from the side panel, click its location in the 3D model — the mapping is saved. Buyers clicking the block see its details.
Per-unit detail + points of interest
For finer detail, map individual units too. Add points of interest for amenities, parking, social areas.
PERFORMANCE
Performance, achievements, social proof
Sales-rep performance measured transparently. Achievement badges and a level system boost team motivation. Real (un-exaggerated) social proof on listing pages.
Sales-rep performance dashboard
Daily, weekly, monthly, quarterly, yearly: lead count, conversion rate, contract count. Company-internal leaderboard included.
Achievements + rewards
First contract, ten contracts this month, etc. Earned credit rewards automatically land in your account.
Level system (Bronze → Platinum)
Levels rise with performance. Higher tiers unlock perks: longer reservation hold, early access to new projects, VIP listing visibility.
Genuine social proof
'X people viewed today', 'Y active reservations' on listing pages. Shown only when there's real activity — no fake inflated numbers.
AUDIT
Tamper-evident activity log
All significant operations write to an unbreakable activity log. Any tampering breaks the chain; a daily automated integrity check catches it immediately.
Chained records
Each record carries a fingerprint of the previous one. Modifying one entry breaks the integrity of every subsequent entry — evidence is clear.
Consistency under concurrent writes
Concurrent writes are automatically serialised. No gaps or race conditions in the chain.
Daily automated verification
Each day 25,000+ records are checked. If integrity is broken, a critical alert is written and you find out.
Wide coverage
All significant write actions (admin side + customer side) flow through a central writer. Protection therefore covers the entire system automatically.
Want to talk features in depth?
For enterprise customers we offer demos, compliance documentation, and integration roadmaps.